Terms of Use

Website Terms and Conditions of Use

Welcome to the T.E.D.S International Food Store website. By accessing or using this website, you agree to be bound by the following terms and conditions, which, together with our Privacy Policy, govern your relationship with T.E.D.S International Food Store in relation to this website.

The terms “T.E.D.S International Food Store,” “we,” “our,” or “us” refer to the owner of this website, with a registered office located in Saitama and Ibaraki, Japan. The terms “you” or “customer” refer to the user or viewer of our website.

Website Usage

  1. The content of this website is for your general information and use only. It is subject to change without notice.

  2. We, and any third parties, do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials on this website. Product images are for illustrative purposes only and may vary from the actual items due to packaging or manufacturer updates. We disclaim all liability for any inaccuracies or errors to the fullest extent permitted by law.

  3. Your use of any information or materials from this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available through this site meet your specific needs.
  4. This website contains materials which are owned or licensed by us, including (but not limited to) the design, layout, appearance, and graphics. Reproduction is prohibited except in accordance with our copyright notice.

  5. Unauthorized use of this website may give rise to a claim for damages and/or constitute a criminal offense.

  6. From time to time, this website may include links to third-party websites for your convenience. These links do not signify endorsement, and we are not responsible for the content of linked websites.

  7. You may not link to this website from another website or document without obtaining prior written consent from T.E.D.S International Food Store.

  8. Your use of this website and any dispute arising out of such use shall be governed by the laws of Japan.

  9. We may revise these Terms and Conditions at any time by updating this page. You are advised to check periodically for updates.
  1. Orders are placed via our online checkout process. You will be given an opportunity to review and confirm your order prior to submission. An acknowledgment of your order will be sent via email.

  2. Acceptance of your order occurs at the point of dispatch. A legally binding purchase contract is created when your order is shipped.

  3. We reserve the right to cancel or refuse any order for reasons including but not limited to:
    • Product unavailability,
    • Inability to obtain payment authorization,
    • Errors in pricing or product descriptions,
    • Failure to meet our eligibility requirements,
  1. Deliveries are fulfilled by third-party courier services. While we endeavor to dispatch orders promptly, we cannot guarantee delivery times once packages leave our facility.

  2. All shipments include tracking. Customers may need to contact the courier directly if issues arise after dispatch.

  3. Orders cannot be cancelled or modified once they have left our warehouse.

  4. The maximum shipping weight per parcel is 22 kg. Additional charges may apply based on item size and destination.

  5. Shipping costs are calculated during checkout and are clearly displayed before you complete your order.

  6. Our warehouse operates Monday through Friday, excluding public holidays. Most orders are dispatched within 1–2 business days. Delivery times vary by location.
  1. All prices shown include applicable Japanese consumption tax.

  2. Shipping and other applicable fees are calculated separately and shown at checkout.

  3. Prices are subject to change without prior notice.
  1. Returns and replacements are only accepted for goods that are lost, damaged, or faulty.

  2. To cancel an order, please contact us immediately before dispatch.

  3. Returns Policy:
    • If you receive incorrect or missing items, you must notify us within 24 hours of delivery.
    • For damaged or faulty products, please notify us within 24 hours and retain all packaging for inspection.
    • Return shipping costs will only be reimbursed with prior written approval from our support team.
  1. We collect personal data such as:
    • Name and contact details.
    • Postal code and preferences.
    • Other relevant information for order fulfillment and promotional purposes.

2) This information is used for:

  • Internal record-keeping.
  • Improving our products and services.
  • Sending promotional emails (if you have opted in).
  • Personalizing your website experience.
  1. Our website uses cookies to improve user experience and analyze web traffic. Cookies do not give us access to your computer or any personal data other than what you choose to share with us.

  2. You can control cookie usage through your browser settings.
  1. We are not liable for any loss or damage caused by system outages, data loss, unauthorized access, or technical issues beyond our control.

📧 info@teds-enterprise.shop

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